Support
I cannot move on to the next Session/Quiz
Student’s are allowed to take 1 lesson per day. If you have not taken 1 lesson and still are not allowed to move on please try the steps below:
- Clear Browser Cache
- Log out and log back in
If you are still experiencing these problems please contact us.
My password reset link was invalid or not working
In some cases the browser caching can effect the way the server sends password reset links. Please try the steps below:
- Clear Browser Cache
- Log out and log back in
If you are still experiencing these problems please contact us.
The "Start Quiz" button disappeared
In some cases the browser caching can effect the way some elements of the website appear. Please try the steps below:
- Clear Browser Cache
- Log out and log back in
If you are still experiencing these problems please contact us.
I failed a quiz twice, why is my account disabled?
If you fail a quiz twice, you will be locked out of the system until you and your parent have had contact with our Instructor.
Please contact your instructor.